Frequently Asked Questions (FAQs)
1. What is Solibré?
Solibré is an Australian men’s fashion brand specialising in resort wear designed for modern men. Our pieces are perfect for beach clubs, summer getaways, cocktail bars, and everyday sophistication.
2. Where do you ship?
We currently ship Australia-wide and worldwide!
3. How long does shipping take?
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Standard Shipping: 3-7 business days.
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Express Shipping: 1-3 business days.
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Standard International: 6-26 business days.
4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number along with the courier. Use this to monitor your delivery.
5. What payment methods do you accept?
We accept major credit cards, PayPal, Afterpay and other secure payment methods displayed at checkout.
6. What is your return policy?
We offer hassle-free returns on unworn, unwashed items with tags intact. Returns must be initiated within 30 days of delivery. For full details, visit our Return Policy.
7. How do I contact customer support?
For any inquiries, reach out to us at hello@solibre.com.au We’re here to help!
8. Can I modify or cancel my order?
To modify or cancel your order, contact us immediately at hello@solibre.com.au Changes cannot be guaranteed if the order has already been processed.
9. Do you offer gift cards?
Yes! Gift cards are available for purchase on our website and make the perfect gift for any occasion.
10. Are your products ethically made?
Yes! We are committed to ethical practices and work closely with suppliers to ensure high-quality and responsibly made products.
11. How do I stay updated on new arrivals and promotions?
Sign up for our newsletter and follow us on Instagram & TikTok @Solibre_ to stay in the loop.